Billing & Invoices

Pixel Logic Server is billed monthly, in advance. Everything in a workspace bills together on one invoice, so three servers means one bill, not three.

You can see exactly what the current month has cost so far — live, at any time — on your Billing page in the dashboard.

The monthly cycle

When	What happens
~7 days before the 1st	Your invoice is generated and emailed to you as a PDF
The 1st	Payment is due — this is the day the month it pays for begins
3 days before, and on the due date	A reminder, only if it's still unpaid

Payment is by bank transfer, using the details printed on the invoice. We don't store card details.

How part-months are calculated

A full calendar month is charged at the flat monthly price — the same whether the month has 28 days or 31.

A partial month, when a server is added or removed mid-month, is charged per day at the monthly price divided by 30:

9 days at €6.50/month  →  9 × (6.50 ÷ 30)  =  €1.95

Dividing by a fixed 30 rather than the actual length of the month is deliberate: it means half a month always costs half the price, in February as much as in October. Your invoice spells out the days and the rate on every prorated line, so you can check the arithmetic.

What you're charged for

• A server is billed from the day it goes live — not from the day you ordered it.
• Paused servers are billed nothing for the days they're paused.
• A deleted server is billed up to the day it's deleted, and that final part-month appears on your next invoice.
• Servers that never finished setting up are never billed.

Your first invoice after adding a server

Because billing runs a month ahead, a server added mid-month appears on your next invoice as two lines: the part-month it has already served, and the coming full month.

example-shop.com     15 – 31 Aug · 17 days prorated (6.50/mo ÷ 30)     3.68
example-shop.com     1 – 30 Sep  · monthly                             6.50
─────────────────────────────────────────────────────────────────────────
Total (EUR)                                                           10.18

Small amounts roll over

If a month's total comes to less than the minimum invoice amount on your account, we don't send an invoice for it. The amount carries over to the next invoice and appears there as its own line, so you can always see what it was for.

Nothing is ever written off, and nothing is ever charged twice.

Finding your invoices

Dashboard → your workspace → Billing shows:

• what the current month has cost so far, per server and in total
• the date of your next invoice and an estimate of the amount
• every past invoice, with a PDF to download

When you pay, you'll get a single email containing two PDFs: your invoice stamped PAID, and a separate numbered receipt for your records.

If an invoice is overdue

We do not switch your server off. Tracking keeps running, your data keeps flowing, and nothing is deleted.

If something is overdue we'll contact you directly and sort it out with you. Any decision to pause a service is taken by a person, in conversation with you — never automatically. If you're having trouble paying, tell us early and we'll work something out.

Changing your billing details

The Billing page holds the contact name, address and VAT/tax ID printed on your invoices. Update them there before the next invoice is generated and the change will appear on it.

To change currency, or to discuss pricing for a larger number of servers, email [email protected].